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matcha LOVE® Team Leader


San Jose, CA


matcha LOVE Retail Store


Part Time

We are currently seeking a part-time “matchaLOVE” Retail Store Team Leader to be based in San Jose, CA.


  • Supports manager and store staff with daily operational tasks such as ensuring store is organized, maintained and efficiently replenished.
  • Monitors and reports weekly shipments and ensures that all shipments are received with appropriate rotating and dating system in place.
  • Provide leadership across the board by facilitating an efficient store operations on duty.
  • Responsible for opening and closing the store in accordance to company standards.
  • Ensures that all aspects of store visuals and product placement on shelves are maintained, leads in store cleanliness and supports the training of these standards and special promotions.
  • Providing a positive customer service experience for all customers, listen to their needs and concerns regarding various store products in a helpful and cheerful manner. Guests are our first priority.
  • Meet store standards which includes providing quality beverages and soft serve ice cream for customers.
  • Responsible for operating the cash register and executing cash handling standards according to store policies and procedures and daily reconciliation.
  • To show up for work on time and prepared to fully participate in the day’s activities.
  • To be enthusiastic and confident in the quality of our products.
  • Ensures proper storage and organization of all stock is maintained at all times including any offsite storage units and reports any issues to Manager.
  • To be in full compliance with the company policies and State and Federal regulations.
  • Ability to get along well with others and lead a group.
  • Flexible availability


  • Ability to regularly talk and/or hear.
  • Frequently required to sit, stand, walk, use hands/ fingers to handle, or feel and reach with hands and arms.
  • Ability to read and analyze written information on a computer terminal.
  • Vision abilities such as close vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Occasionally stoop, kneel, or crouch, lift, carry, push, pull or otherwise move objects of at least 30 pounds.
  • While performing the duties of this job, the Team Leader is occasionally exposed to moving mechanical parts ankitchen implements.
  • Noise level in the work environment is moderate to noisy.
  • Not allowed to wear or listen to music on headphones while at work, as this will distract from the job requirements.
  • Not allowed to use cell phone for personal texting or calling while at work, as this can distract from the job requirements.
  • Ability to use good judgement when dealing with customers issues, prioritize and handle multiple tasks and work with a sense of urgency.

How to apply

If you are interested in this position and possess the requirements outlined above, please send your resume and cover letter to Please attach all documents in PDF or Microsoft Word formats. Only qualified candidates will be contacted.