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Job Posting

matcha LOVE® Team Leader

Location:

San Jose, CA

Department:

matcha LOVE Retail Store

Type:

Part Time

We are currently seeking a part-time “matchaLOVE” Retail Store Team Leader to be based in San Jose, CA.

Responsibilities

  • Supports manager and store staff with daily operational tasks such as ensuring store is organized, maintained and efficiently replenished.
  • Monitors and reports weekly shipments and ensures that all shipments are received with appropriate rotating and dating system in place.
  • Provide leadership across the board by facilitating an efficient store operations on duty.
  • Responsible for opening and closing the store in accordance to company standards.
  • Ensures that all aspects of store visuals and product placement on shelves are maintained, leads in store cleanliness and supports the training of these standards and special promotions.
  • Providing a positive customer service experience for all customers, listen to their needs and concerns regarding various store products in a helpful and cheerful manner. Guests are our first priority.
  • Meet store standards which includes providing quality beverages and soft serve ice cream for customers.
  • Responsible for operating the cash register and executing cash handling standards according to store policies and procedures and daily reconciliation.
  • To show up for work on time and prepared to fully participate in the day’s activities.
  • To be enthusiastic and confident in the quality of our products.
  • Ensures proper storage and organization of all stock is maintained at all times including any offsite storage units and reports any issues to Manager.
  • To be in full compliance with the company policies and State and Federal regulations.
  • Ability to get along well with others and lead a group.
  • Flexible availability

Requirements

  • Ability to regularly talk and/or hear.
  • Frequently required to sit, stand, walk, use hands/ fingers to handle, or feel and reach with hands and arms.
  • Ability to read and analyze written information on a computer terminal.
  • Vision abilities such as close vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Occasionally stoop, kneel, or crouch, lift, carry, push, pull or otherwise move objects of at least 30 pounds.
  • While performing the duties of this job, the Team Leader is occasionally exposed to moving mechanical parts ankitchen implements.
  • Noise level in the work environment is moderate to noisy.
  • Not allowed to wear or listen to music on headphones while at work, as this will distract from the job requirements.
  • Not allowed to use cell phone for personal texting or calling while at work, as this can distract from the job requirements.
  • Ability to use good judgement when dealing with customers issues, prioritize and handle multiple tasks and work with a sense of urgency.

How to apply

If you are interested in this position and possess the requirements outlined above, please send your resume and cover letter to careers@itoen.com. Please attach all documents in PDF or Microsoft Word formats. Only qualified candidates will be contacted.